Privacy Policy

Last updated: January 2026

CK Family Lawyers (“we”, “our”, “us”) is committed to protecting the privacy of all clients, prospective clients, website visitors, and individuals whose personal information we handle. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our offices are located in Sherwood, Brisbane and Hope Island, Gold Coast, and we provide legal services in family law, wills, and conveyancing.

1. What Personal Information We Collect

We collect personal information that is reasonably necessary for our legal services and business operations. This may include:

1.1 General personal information

  • Full name, date of birth, gender
  • Contact details (address, email, phone number)
  • Identification documents
  • Payment and billing information

1.2 Sensitive information

As a family law firm, we may collect sensitive information such as:

  • Relationship history
  • Parenting arrangements
  • Financial records
  • Health information
  • Court documents
  • Information about children
  • Information relating to family violence or safety concerns

Sensitive information is handled strictly in accordance with APP 3 and APP 6.

1.3 Website and digital information

  • IP address, browser type, device information
  • Website usage analytics
  • Online enquiry form submissions

2. How We Collect Personal Information

We collect information directly from you when you:
 
  • Contact us by phone, email, or through our website
  • Attend consultations or provide documents
  • Engage us to act on your behalf
  • Submit an online enquiry form on our website
We may also collect information from:
 
  • Courts and tribunals
  • Other parties or legal representatives
  • Government agencies
  • Financial institutions
  • Third‑party service providers (e.g., JustFund for legal financing)

3. Why We Collect and Use Personal Information

We only collect, use, and hold personal information for purposes directly related to our legal services, including:
 
  • Providing legal advice and representation
  • Communicating with you
  • Managing your matter and file
  • Complying with legal, regulatory, and professional obligations
  • Internal administration and business operations
  • Conflict checks
  • Billing and financial management
These purposes align with standard family law practice obligations.

4. Disclosure of Personal Information

We may disclose your personal information to:
 
  • Courts, tribunals, and dispute resolution bodies
  • Barristers, experts, and mediators
  • Opposing legal representatives
  • Government agencies (e.g., Services Australia, Child Support, Police)
  • Financial institutions
  • IT and administrative service providers
  • Our legal financing partner (JustFund), where relevant to your matter
We do not sell personal information to third parties.
We only disclose sensitive information where permitted under the APPs or required by law.

5. Disclosure to Overseas Recipients

We do not routinely disclose personal information overseas.
If disclosure becomes necessary (e.g., international family law matters), we will:
 
  • Seek your consent where required
  • Take reasonable steps to ensure compliance with APP 8

6. Data Security and Storage

We take reasonable steps to protect personal information from:
 
  • Misuse
  • Interference
  • Loss
  • Unauthorised access, modification, or disclosure
Security measures include:
 
  • Secure physical file storage
  • Password‑protected systems
  • Encrypted communications where appropriate
  • Staff confidentiality obligations
These obligations align with APP 11.

7. Access to and Correction of Personal Information

You may request access to the personal information we hold about you or ask for corrections if the information is inaccurate, incomplete, or outdated.

Requests can be made by contacting us using the details in Section 12.

We will respond within a reasonable timeframe in accordance with APP 12 and APP 13.

8. Website Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance.
 
Information collected may include:
 
  • IP address
  • Device type
  • Browsing behaviour
You may disable cookies through your browser settings, though some website features may not function properly.

9. Email, Online Forms & Electronic Communication

When you contact us through our website or by email, we collect the information you provide so we can respond to your enquiry.
 
Online enquiries submitted via ckfamilylawyers.com.au are transmitted securely.

10. Information About Children

Family law matters often involve children.
 

We only collect information about children when necessary for your legal matter and handle such information with heightened confidentiality.

11. Legal and Professional Obligations

As legal practitioners, we are bound by:
 
  • The Privacy Act 1988 (Cth)
  • The Australian Privacy Principles
  • Legal professional privilege
  • Confidentiality obligations under the Legal Profession Act and professional conduct rules

12. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact:
 

C + K Family Lawyers

PO Box 2447, Graceville East QLD 4075

Email: [email protected]

Phone: 07 3161 2762

Website: www.ckfamilylawyers.com.au

13. Complaints

If you believe your privacy has been breached, please contact us so we can investigate.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC), which oversees the Privacy Act.

14. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

My experience of dealing with Chris and Krystina has been nothing short of exceptional and professional every time. I appreciate the level of detail and compassion given to my matters and the support that I’ve received from them. I have no hesitation in recommending them.

Jacki Wuersching

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